Delivery Information

1. Delivery Times

  • All orders to USA and UK are delivered within 7–15 business days.

  • Delivery times may vary slightly depending on the carrier, holidays, or customs processing.

2. Shipping Costs

  • Free standard shipping is available on orders over [insert amount].

  • For orders below this threshold, shipping costs are calculated automatically at checkout.

3. Order Processing

  • Orders are usually processed within 1–2 business days.

  • You will receive a confirmation email once your order has been shipped.

4. Tracking Your Order

  • After your order is shipped, you will receive a tracking number via email or SMS.

  • Use this number to track your package in real time with the carrier.

5. Shipping Partners

  • We use reliable carriers for both USA and UK deliveries to ensure timely and safe delivery of your products.

  • Slimbak is not responsible for delays caused by postal services, customs, or other third-party carriers.

6. International Shipping & Customs

  • Orders shipped internationally may be subject to customs duties, taxes, or import fees depending on your country.

  • These fees are the responsibility of the customer and are not included in the product price or shipping cost.

7. Lost or Damaged Packages

  • If your package is lost or arrives damaged, contact us immediately at support@slimbak.com.

  • We will work with the carrier to resolve the issue or offer a replacement/refund.